Frequently Asked Questions

  • all subsequent orders should be paid in full at the time the order is placed.

  • For made to measure garments, during your fitting we will determine, with you, whether any adjustments need to be made to your garment(s). Any adjustments that need to be made are conducted with our master tailors at no cost to you, for up to three months from the time of delivery.

    In the unusual event a garment cannot be sufficiently adjusted, we will arrange for the garment to be remade.

    Please note that we will not be responsible for alterations due to weight gain or loss once the garment is completed. If alterations are needed due to weight fluctuation, they will be performed at the client’s expense. Any changes made after the garment has been completed that deviate from the original instructions and/or styling of the garments will be made at the client’s expense. It is the client’s responsibility to properly care for his/her garments and thus we are not responsible for wear and tear of the garments.

    Alteration costs are not included in the price of ready-to-wear garments.

  • For custom orders, we work by appointment only, so please submit a request here or email us and we will schedule a fitting with one of our clothiers. First fittings take about an hour. Your clothier will guide you through all the decisions that go into making your garment and then we conduct the initial fitting, taking up to 30 Body measurements to ensure a proper fit.

    Your garment is then delivered and we contact you for a second fitting.

    During this fitting we assess what adjustments are needed to your garment and final alterations are typically completed within 10 business days. Thereafter, we have your pattern on file for re-ordering. Making any changes to your pattern is very simple.

  • We feature thousands of fabrics from many of the world’s finest mills including Loro Piana, Dugdale, Fox Brothers, Harrisons of Edinburgh, W. Bill, Caccioppoli, and more. We favor fabrics with great performance and a luxurious finish that suits our clients everyday needs. We also carry exceptionally luxurious fabrics in cashmere, camel hair, vicuña, and many others suitable for blazers, suiting, overcoats and black tie.

  • Our standard turnaround time, from the date payment is received to final delivery of your garment, is typically 6-8 weeks including alterations.

  • Made to Measure at ARNY is an invitation into our world of louche tailoring. where elegance is never stiff, and refinement feels almost effortless.

    Each garment is shaped with quiet precision: a soft shoulder, a flattering drape, trousers cut high and beautifully poised; pieces designed not for spectacle, but for a life well lived.

    Available strictly by private appointment in New York, with select travel engagements throughout the year.

    Suiting starting at $3500

    Jacketing Starting at $2895

    Trousers Starting at $995

    Shirting Starting at $395

    Tuxedos Starting at $4295

    Formal Dinner Jackets Starting at $3200

  • Placement of an order indicates the client’s acceptance of these terms and conditions. Angel Ramos reserves the right to make changes to these terms and conditions at any time.

    By ordering or registering, the client grants Angel Ramos the right to add his or her contact details to our database. From time to time we may contact clients about offers and new products. Clients can easily be removed from our marketing communications list by either unsubscribing or contacting our Customer Service at info@angelny.com

    All orders placed are subject to acceptance. Angel Ramos reserves the right, at all times and at our sole discretion, to refuse to accept an order for any reason and without liability to the client.

    Angel Ramos will alter made-to-measure garments to ensure proper fit, for up to three month from the time your order is received and you have been notified of its arrival. Angel Ramos is not responsible for adjustments needed to a garment that are due to significant change in build. Ready-to-wear and made-to-order garments do not include complimentary alterations.

    Estimated delivery times are to be used as a guide only and commence from the date of payment. We are not responsible for any delays caused by destination customs clearance processes.

    The client is responsible for inspecting the goods for fault and notifying us within 7 days of receiving the goods should there be a defect.

    The client confirms that he/she is authorized to use the credit card/debit card whose details are provided. All credit/debit cards are subject to validation checks and authorization by the card issuer. If the issuer of a client’s card refuses to authorize payment, we will not accept the order.

    In the event a product is listed on the website with an incorrect price or other incorrect information, Angel Ramos shall have the right to refuse or cancel any orders placed for product listed with inaccurate information.

  • Not to worry, Please email us with any questions you have and we typically reply within two business days.

  • Made to Measure items may not be returned or exchanged.

  • If you believe you’ve received a damaged or defective item, please contact our team and be sure to include photographs of the defect or damage to the item.